Case Studies

Design the mobile workflow before locking the device SKU.

A reliable deployment combines the right capture method, application behavior, connectivity, ergonomics, charging and replacement process. Solution design keeps those choices connected.

Engineering and supply services

Five service layers for a more predictable device program.

RuggedLayer organizes access to multiple manufacturers into a consistent engagement model. Each layer has a defined input, deliverable and evidence boundary. Hardware margin, validation, staging, project management and lifecycle support are distinct value streams. Scope and fees depend on the project.

Case Studies

Solution pages will recommend capabilities first. Exact models remain replaceable until testing confirms the best fit.

A clear handoff at every layer

A short requirement review will identify whether selection, validation or customization comes first.

Case Studies

Priority workflows

Solution pages will recommend capabilities first. Exact models remain replaceable until testing confirms the best fit.

Manufacturing traceability / 4

Connected data capture for manufacturing operations

Design mobile barcode, DPM, RFID and vision workflows for material traceability, production, quality and line-side logistics.

Automotive production line used in the Chery customer deployment reference

Chery Automobile / Automotive manufacturing

Complex barcode capture on Chery's production line

Customer deployment reference / SEUIC (Dongji) hardware platform

Chery Automobile used the AUTOID Q7-(S) to replace a difficult line-side capture workflow for oil-stained, damaged and high-density metal barcodes.

Solution planning sequence

  1. Capture difficult production identifiers at the line side.
  2. Send the captured identifier into the digital production workflow.
  3. Use repeatable capture handling instead of manual re-entry.
  4. Match ergonomics and battery behavior to the operator shift.
Priority workflows
Difficult 1D/2D and direct-part-marked codes on oil-stained, scratched, reflective or high-density metal surfaces.
Service layers
Operator application, MES work-order and process APIs, quality records, device management and plant identity.
Devices
SEUIC AUTOID Q7-(S)
Publication gate
More than 30% improvement against the previous devices.
UROVO handheld scanning pallets in a Goertek warehouse reference

Goertek / Electronics manufacturing

Mobile production and warehouse capture at Goertek

Customer deployment reference / UROVO hardware platform

Goertek replaced factory barcode scanners that could not keep up with frequent mobile work with a connected capture workflow for production, warehousing, RFID inventory, security and inspection.

Solution planning sequence

  1. Capture production and warehouse identifiers at the point of work.
  2. Use mobile capture for location changes and order-handling events.
  3. Use RFID and mobile data collection for inventory and remote checks.
  4. Apply device-management and identity controls to mobile work.
Priority workflows
Barcode, RFID, NFC and identity events across receiving, put-away, picking, counting, inspection and security workflows.
Service layers
WMS, production application, RFID inventory service, identity controls, inspection records and device management.
Devices
UROVO mobile terminals and RFID system
Publication gate
30% increase after the RFID system deployment.
Tobacco production and warehouse workflow used in the Shanghai Tobacco deployment reference

Shanghai Tobacco Beijing Cigarette Factory / Tobacco manufacturing and warehousing

RFID-linked production and warehouse operations at Shanghai Tobacco

Customer deployment reference / SEUIC (Dongji) hardware platform

Shanghai Tobacco Beijing Cigarette Factory used a CRUISE2U 5G RFID terminal to connect tobacco sourcing, production, warehousing and distribution records in one operating workflow.

Solution planning sequence

  1. Read RFID and barcode events from tobacco sourcing through production.
  2. Use the detachable RFID configuration for warehouse data collection.
  3. Transmit data over 5G or Wi-Fi 6 as work is completed.
  4. Apply rugged hardware protection to dusty and humid work areas.
Priority workflows
Barcode and UHF RFID events for source material, production movement, warehouse location, inventory and order handling.
Service layers
Production traceability, MES, WMS, order processing, inventory reconciliation and managed device services.
Devices
SEUIC CRUISE2U 5G industrial RFID handheld terminal
Publication gate
30% faster processing per order.
Home-appliance production workflow used in the AUX Group deployment reference

AUX Group / Home-appliance manufacturing

MES-connected shop-floor data capture at AUX Group

Customer deployment reference / SEUIC (Dongji) hardware platform

AUX Group used AUTOID Q9 Pro terminals as the shop-floor data-collection interface for production reporting, material movements, process tracking, quality inspection and warehouse inventory.

Solution planning sequence

  1. Capture work events at the shop floor through the MES data-collection interface.
  2. Read materials during inbound and outbound movement.
  3. Capture process-tracking and quality-inspection events.
  4. Use a device profile suited to high-intensity, multi-shift operation.
Priority workflows
Repeated barcode scans for production reporting, material movement, process steps, quality checks and inventory.
Service layers
MES, WMS or inventory service, quality records, work-order master data, identity and device management.
Devices
SEUIC AUTOID Q9 Pro industrial mobile terminal
Publication gate
More than 30% improvement after the production workflow was updated.

Retail inventory / 5

Retail inventory mobility from stockroom to shop floor

Connect store inventory, price checks, receiving, fulfillment and RFID workflows with compact enterprise mobile devices.

Li-Ning apparel store used in the RFID inventory deployment reference

Li-Ning / Apparel retail

RFID inventory across Li-Ning's 6,000+ stores

Customer deployment reference / SEUIC (Dongji) hardware platform

Li-Ning paired AUTOID UTouch RFID handhelds with apparel tags to digitize receiving, stock counts, item locating, replenishment and cross-store transfers.

Solution planning sequence

  1. Read incoming apparel tags as goods enter the store workflow.
  2. Use RFID group reading for periodic inventory counts.
  3. Use the RFID handheld to find a specific tagged item.
  4. Update replenishment and cross-store transfer activity through the connected workflow.
Priority workflows
UHF EPC reads for bulk counts and item finding, with barcode fallback for item and location confirmation.
Service layers
RFID store application, POS, ERP, WMS, inventory adjustment service, user identity and device management.
Devices
SEUIC AUTOID UTouch RFID handheld
Publication gate
10x faster; several hours reduced to under 30 minutes.
Mobile device management architecture used in the Watsons China deployment reference

Watsons China / Multi-site retail

Managing a distributed retail device fleet at Watsons China

Customer deployment reference / UROVO hardware platform

Watsons China used UROVO mobile device management to control applications, devices, maintenance and frontline workflows across a large retail-store network.

Solution planning sequence

  1. Bring mobile computers and payment terminals under a managed device policy.
  2. Publish approved applications and enforce allowlist or blocklist rules.
  3. Review device health, configuration and operational state remotely.
  4. Use remote updates, diagnosis and issue handling for the installed fleet.
Priority workflows
Device enrollment, application policy, configuration, telemetry, remote commands, diagnostic records and maintenance status.
Service layers
UMS or MDM, enterprise identity, application distribution, support ticketing, asset inventory and store network services.
Devices
UROVO UMS with mobile computers and payment terminals
Publication gate
More than 10,000 equipment sets across thousands of stores.
Convenience-store inventory workflow used in the Indomaret deployment reference

Indomaret / Convenience-store retail

Real-time receiving and stock counts across Indomaret stores

Customer deployment reference / SEUIC (Dongji) hardware platform

Indomaret used CRUISE GeP handheld computers for receiving and inventory counting across a nationwide convenience-store network, replacing delayed batch transfers with connected store operations.

Solution planning sequence

  1. Capture goods as they arrive at the convenience-store location.
  2. Use the handheld for store inventory-count tasks.
  3. Send store activity through the connected device workflow.
  4. Use a durable device profile for repeated daily store work.
Priority workflows
Barcode receiving and shelf or stockroom count events synchronized from the store handheld.
Service layers
Store inventory application, ERP or replenishment service, receiving records, device management and support ticketing.
Devices
SEUIC CRUISE GeP industrial handheld computer
Publication gate
60% improvement for the connected store operation workflow.
Apparel-store mobile POS workflow used in the Pantaloons India deployment reference

Pantaloons India / Apparel retail and mobile POS

Mobile checkout and live inventory synchronization at Pantaloons India

Customer deployment reference / UROVO hardware platform

Pantaloons India used i9000S handheld smart POS terminals with retail software to combine item lookup, checkout, payment, tax and discount calculation, transaction records, stock updates and customer service away from a fixed counter.

Solution planning sequence

  1. Identify the associate, customer context and items from anywhere in the store.
  2. Apply item data, tax, discount and promotion rules in the retail application.
  3. Complete the supported payment method through the handheld POS workflow.
  4. Write the transaction to inventory and evaluate the resulting stock level.
Priority workflows
Item barcode, basket, price, discount, tax, payment, receipt, transaction and inventory events on one handheld POS.
Service layers
Retail POS, payment gateway, product and price service, inventory, promotions, customer records and device management.
Devices
UROVO i9000S handheld smart POS
Publication gate
Mobile processing reduces handwritten work and supports faster store sales activity.
Store and distribution inventory workflow used in the MR.DIY deployment reference

MR.DIY / Home-improvement retail

Real-time store inventory and distribution planning across MR.DIY

Customer deployment reference / SEUIC (Dongji) hardware platform

MR.DIY deployed CRUISE mobile computers for store inventory and warehouse stocktaking across a network described as more than 2,300 stores, using current capture data to improve stock visibility, replenishment and distribution decisions.

Solution planning sequence

  1. Scan inbound items and quantities against the expected delivery.
  2. Capture shelf and stockroom quantities by location and item.
  3. Review missing, excess and unrecognized items before approving adjustments.
  4. Use current stock and sales demand to create a replenishment requirement.
Priority workflows
Barcode events for receiving, location counts, variance review, replenishment and warehouse stocktaking.
Service layers
Store inventory, ERP, WMS, replenishment planning, inter-store transfer, device management and support.
Devices
SEUIC CRUISE mobile computer
Publication gate
The public case describes deployment support for a network of more than 2,300 stores.

Warehouse logistics / 2

Warehouse mobility for faster, more reliable material flow

Plan rugged handhelds, barcode capture, Wi-Fi, charging and application validation for receiving, putaway, picking and cycle counting.

Fresh-food delivery workflow used in the Dingdong deployment reference

Dingdong (Cayman) Limited / Fresh-food e-commerce

A digital fresh-food supply chain for Dingdong

Customer deployment reference / UROVO hardware platform

Dingdong used DT40 enterprise terminals to connect receiving, shelving, price-tag work, inventory, traceability and inspection across a fresh-food fulfillment network.

Solution planning sequence

  1. Capture incoming goods and the initial storage decision.
  2. Associate products with their storage locations during shelving.
  3. Use inventory events to prioritize short-shelf-life goods.
  4. Record anti-counterfeit, inspection and food-safety control events.
Priority workflows
Barcode and item-location events carrying SKU, lot or batch, quantity, receipt time, storage location, status and operator.
Service layers
WMS or store inventory, order fulfillment, replenishment, pricing or label work, food-safety traceability and inspection records.
Devices
UROVO DT40 enterprise intelligent terminal
Publication gate
The documented operating context reaches almost one million orders per day.
E-commerce warehouse workflow used in the Dewu App deployment reference

Dewu App / E-commerce authentication and warehousing

Integrated warehouse and product-authentication capture at Dewu App

Customer deployment reference / SEUIC (Dongji) hardware platform

Dewu App used CRUISE GeP mobile computers to connect receiving, authentication, shelving, picking, inventory counting and packing with real-time warehouse data capture.

Solution planning sequence

  1. Scan products as they enter the warehouse workflow.
  2. Capture barcode and authentication images on the same handheld.
  3. Use the connected device through shelving, picking and inventory counting.
  4. Carry the same item record into packing and fulfillment.
Priority workflows
Barcode and image events bound to item identity, custody, authentication result, location and order task.
Service layers
WMS, authentication workflow, image storage, inventory, order fulfillment, user identity and device management.
Devices
SEUIC CRUISE GeP industrial mobile computer
Publication gate
15% to 25% labor-cost reduction after the workflow improvement.

RFID asset tracking / 3

RFID asset tracking designed around the read zone

Plan UHF RFID handheld, fixed and portal workflows around tags, read zones, software, environment and measurable acceptance criteria.

Aircraft safety-equipment workflow used in the Hainan Airlines deployment reference

Hainan Airlines / Aviation safety equipment

Minute-level life-vest inspection for Hainan Airlines

Customer deployment reference / SEUIC (Dongji) hardware platform

Hainan Airlines used an AUTOID UTouch 2-20 RFID handheld to digitize life-vest counting, inspection, expiry monitoring and lifecycle records across aircraft.

Solution planning sequence

  1. Read life-vest RFID tags in the aircraft environment.
  2. Count and inspect the assigned equipment set in one RFID pass.
  3. Link inspection events to expiry and monitoring information.
  4. Synchronize inspection results to the back-office record.
Priority workflows
Batch UHF RFID reads tied to aircraft, cabin zone, life-vest identity, inspection result and expiry status.
Service layers
Inspection application, aircraft and asset registry, expiry rules, maintenance records, audit reporting and managed identity.
Devices
SEUIC AUTOID UTouch 2-20 RFID handheld
Publication gate
Reduced from 30 to 60 minutes to under 5 minutes per aircraft.
Employee shuttle boarding workflow used in the ExxonMobil deployment reference

ExxonMobil Shanghai Technology Center / Employee transportation

RFID employee verification and route analytics for ExxonMobil shuttles

Customer deployment reference / SEUIC (Dongji) hardware platform

ExxonMobil Shanghai Technology Center used UHF RFID employee badges, vehicle-mounted handheld readers, 4G synchronization with offline caching and a management platform to control shuttle access and analyze demand across more than 20 routes.

Solution planning sequence

  1. Link the employee badge identifier to shuttle permissions and the current personnel record.
  2. Read the UHF badge at the vehicle and confirm permission in under one second.
  3. Cache the passenger, vehicle, stop and timestamp when the mobile network is unavailable.
  4. Send boarding events over 4G to the shuttle management platform.
Priority workflows
Passive UHF employee-badge reads bound to permission, vehicle, route, stop, direction and timestamp.
Service layers
Employee directory, access permission, shuttle operations, passenger-flow analytics, vehicle records, alerts and device management.
Devices
SEUIC AUTOID UTouch 2-S6+3 UHF RFID handheld reader
Publication gate
Contactless identification completes in under one second per person.
Hotel linen handling workflow used in the Fairfield by Marriott deployment reference

Fairfield by Marriott / Hotel operations and linen control

RFID linen handover, room registration and lifecycle traceability at Fairfield

Customer deployment reference / SEUIC (Dongji) hardware platform

Fairfield by Marriott used two RFID handheld profiles for bulk laundry-to-hotel handover, room-level linen registration, inventory counts, management-system synchronization, alerts and lifecycle records.

Solution planning sequence

  1. Associate each washable RFID tag with the linen type and lifecycle record.
  2. Read linen groups as custody moves between the laundry facility and hotel.
  3. Use the lightweight reader to record linen placement or collection during room service.
  4. Run stock counts in linen rooms, floors or service areas and resolve variances.
Priority workflows
Washable UHF linen tags read in bulk for handover and counting, plus room or floor registration with a lighter handheld.
Service layers
Linen master data, laundry handover, hotel inventory, room or location records, lifecycle history, alerts and reporting.
Devices
SEUIC AUTOID UTouch 2-20 and AUTOID UTouch 2-S6+3 RFID handhelds
Publication gate
Bulk RFID reading improved linen handover and inventory efficiency by more than 5x.

Field service / 1

Field mobility built around the complete service visit

Equip field teams for work orders, navigation, parts, barcode capture, photos, signatures and offline application use.

Field-service technician workflow used in the Haier Group deployment reference

Haier Group / Home-appliance field service

Mobile work orders from dispatch through proof of repair at Haier

Customer deployment reference / UROVO hardware platform

Haier connected service-center dispatch, technician work orders, product-code capture, spare-parts requests, repair records, electronic warranty updates, on-site payment and receipt printing in one mobile field-service workflow.

Solution planning sequence

  1. Convert the customer call, product and fault description into a structured work order.
  2. Download the assignment and review the customer, asset and service history before arrival.
  3. Scan the product code and record the observed fault at the service location.
  4. Record the repair procedure, parts request or parts consumption and any chargeable work.
Priority workflows
Work-order, product barcode, diagnosis, parts, photo, warranty, payment, receipt and customer-confirmation events.
Service layers
Field-service management, CRM, product and warranty records, parts inventory, payment service, reporting and device management.
Devices
UROVO mobile computer, payment interface and mobile printer
Publication gate
Technician location and service activity can be tracked for remote resource dispatch.

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Choose the first service layer.

A short requirement review will identify whether selection, validation or customization comes first.

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